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terminally-incoherent:

This is from an actual email that was sent to the help desk the other day. Punctuation and spelling were not altered:

Iam having a pop up up come up. Insert CD- the something you are trying to use requires What is this? Also, since accessed an file- had an error-and now I can not print right on one printer.HELP

Ah… Don’t you just love the descriptive error messages. Here is what ended up in the ticketing app before someone called the user and fixed it:

Steps to replicate: try to access an file
Recommended solution: try printing left on two printers